Refund Policy

Last updated: June 2026

Thank you for shopping with Thryvance.

Because our products are digital and delivered instantly after purchase, all sales are generally considered final.

Digital Products

Due to the nature of digital downloads, we do not offer refunds, returns, or exchanges once a purchase has been completed and the files have been delivered.

Please review the product description carefully before making your purchase.

Exceptions

We may offer assistance or a replacement file if:

• You receive a corrupted or incomplete file.
• You experience technical issues accessing your purchase.
• You accidentally purchase the same product more than once.
• The product is significantly different from its description.

If you experience any of these issues, please contact us within 14 days of your purchase, and we will do our best to resolve the problem promptly.

Compatibility

It is the customer's responsibility to ensure that their device and note-taking app are compatible with the product before purchasing.

Our digital planners are designed to work with popular PDF annotation apps such as GoodNotes, Notability, Noteshelf, and other compatible applications.

Contact Us

If you have any questions or need assistance, please contact us through our contact page or by email.

We are committed to providing excellent customer service and will do our best to help you enjoy your Thryvance products.

Thank you for supporting independent creators and choosing Thryvance.

Plan with purpose. Thrive with intention.